Client’s queries/complaints may arise due to lack of understanding or a deficiency of
service experienced by clients. Deficiency of service may include lack of explanation,
clarifications, understanding which escalates into shortfalls in the expected delivery
standards, either due to inadequacy of facilities available or through the attitude of
staff towards client.
• Clients can seek clarification to their query and are further entitled to
make a complaint in writing, orally or telephonically. An email may be sent
to the Client Servicing Team on investor. firstname.lastname@example.org.
Alternatively, the Investor may call on 022 - 6239-2401/4201 OR +91 98339
• letter may also be written with their query/complaint and posted at the
below mentioned address: Ekvity Investment Advisors 21 Vidya Villa,Bldg No.2 Old Nagardas Road,Andheri East, Mumbai-400 069.
• Clients can write to the Investment Adviser at email@example.com only if
the Investor does not receive a response within 10 business days of
writing to the Client Servicing Team. The client can expect a reply within
10 business days of approaching the Investment Advisor.
• In case you are not satisfied with our response you can lodge your
grievance with SEBI at https://scores.gov.inor you may also write to any of
the offices of SEBI. Scores may be accessed thorough scores mobile
application as well, same can be downloaded from below link: